Beginning in late November, NETRMA will have a new Pay by Mail provider. Cofiroute will handle billing for toll usage that occurs after the middle of November (this date may shift). Depending on your frequency of toll usage, you may receive bills from both MSB and Cofiroute for a few months. Please make sure to use the remittance slips included with your bill to ensure your payment gets to the correct vendor and double check any bill pay banking instructions. You may visit Cofiroute’s new Pay by Mail website at for more information beginning November 28.


Exempt Vehicles

Vehicles with exempt plates are not necessarily exempt from paying tolls. State law, bond covenants and North East Texas Regional Mobility Authority policy limit toll free travel to the following:

Emergency and Military Vehicles

  Fire department and police vehicles, public or private ambulances, municipal department or public service corporation emergency vehicles
  Private vehicles of volunteer firefighters or certified emergency medical services employees or volunteers when responding to a fire alarm or medical emergency
  Industrial emergency response vehicles when responding to an emergency
  Vehicles of blood or tissue banks when making deliveries of blood, drugs, medicines, or organs

Public Transportation Vehicles Public Transportation Vehicles

  Public transportation vehicles owned or operated by the Tyler Transit with a capacity of 16 or more individuals.
  Toll payment is required of all other government vehicles. If you’ve received a bill for a vehicle that you believe qualifies for an exemption as described above, please complete the document below and forward to:
Click here to download Non-revenue User Agreement.

Northeast Texas Regional Mobility Authority
c/o Bianca Blattman
1001 ESE Loop 323, Suite 420
Tyler, TX 75701

Or fax to: (903) 509-1599

In addition to the completed forms, please include a fleet list in Excel format that includes license plate numbers and issuing states. If you need to update an established account, then please email the additions or deletions only.

In both cases, MSB will email confirmation that all related toll bills / violation notices have been dismissed once your request has been processed.

For more information please contact Bianca Blattman directly at (903) 594-4834 or send email to

Contact Us

Municipal Services Bureau
MSB provides toll bill processing services for the
North East Texas Regional Mobility Authority
North East Texas Regional Mobility Authority